Platinum Brokers – Privacy Policy

Last Updated: 10/02/2025

Platinum Brokers (“we,” “us,” “our”) is committed to protecting the privacy and security of our customers (“you,” “your”). This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with UK GDPR and other applicable UK laws.

1. Data We Collect

• Personal Details: Name, address, email
• Identification: A valid form of ID (e.g., passport, driver’s license)
• Banking Information: Bank name, sort code, and account number (for payments)
• Cookies & Online Data: Website cookies and browsing behavior

2. How We Use Your Data

• Payment Processing: To send payments for purchased items
• Identity Verification: To confirm customer identity and prevent fraud
• Legal Compliance: To meet UK laws, including second-hand trading and anti-money laundering regulations
• Marketing & Promotions: To send offers, updates, and promotions (customers can opt-out anytime)

3. Data Sharing & Third Parties

• Shipping Companies: To return items if needed
• Law Enforcement & Fraud Prevention Agencies: To comply with UK regulations and prevent illegal transactions

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Storage & Security

• We store customer data until the customer requests removal or we manually delete it, typically after the payment process is completed.
• We protect personal data using:
• Encryption for sensitive information
• Account logins to restrict access to customer profiles
• Secure servers to prevent unauthorized access

5. Your Rights

• Access your data: Request a copy of the personal data we hold
• Correct your data: Update inaccurate or incomplete information
• Delete your data: Request to have your personal data removed from our records
• Opt-out of marketing: Unsubscribe from promotional emails
• To request your data to be delisted, contact us via email at platinum.brokersuk@gmail.com.

6. Compliance & Updates

We are fully compliant with UK GDPR and all relevant UK data protection laws. We may update this Privacy Policy from time to time. Continued use of our services means you accept any changes.

Contact Us

For any privacy-related concerns, please contact us at platinum.brokersuk@gmail.com.

By using our services, you agree to this Privacy Policy.